Privacy Policy
Effective January 1, 2026
Caliber Lakewood Concrete and Masonry, lakewoodconcreteandmasonry.com, hi@lakewoodconcreteandmasonry.com
What this policy covers
This policy explains what information Caliber Lakewood Concrete and Masonry collects when you visit our website, call us or send us a request, how we use it, how long we keep it and what you can ask us to do with it.
We're a masonry contractor based in Lakewood, CA, and we collect only what we need to answer your questions, give you a quote and do the work. It applies to every page of our site, starting with the home page, and to the information you share with us by phone or form.
Information you give us
When you fill out our contact form or call us, you may give us your name, phone number, email address, the address of the property and a description of the job. You might also send photos of the wall, chimney, driveway or other work you want looked at.
Our contact form is run by an outside form service, so the details you type into it are collected and stored by that service and passed to us. We don't ask for payment card numbers, Social Security numbers or other sensitive information through the website.
Information collected automatically
Like most websites, ours may collect basic technical information when you visit, such as your browser type, device type, the pages you viewed, how long you stayed and the general area you're browsing from. This comes from standard server logs and analytics tools that help us see which pages people use and which ones need work.
Our site and the tools on it may use cookies, small files your browser stores so a site can remember your visit or count traffic. You can block or delete cookies in your browser settings, and the site will still work, though some features like the form may behave differently.
How we use your information
We use the information you send us to reply to you, set up a visit, prepare your quote, schedule and do the job and follow up afterward. We use the automatic information to keep the site running, fix problems and understand which services and cities people are looking for.
We don't sell your personal information, and we don't rent it or trade it to marketers.
Who we share it with
We share information only with the services that help us run the business, such as our form service, website host and analytics provider, and only so they can do that job for us. We may also share information if the law requires it, to protect our rights or safety or those of others, or if the business is ever sold or reorganized.
How long we keep it
We keep your contact and job details for as long as we need them to answer your request, finish your project, stand behind our work and keep the business records the law expects of us. When we no longer need the information, we delete it or remove the details that identify you.
Analytics and log information is usually kept in summary form, and the outside services we use keep it according to their own settings and policies.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it or ask us to delete it, and we'll do so unless we have to keep something for legal or business records. You can also tell us to stop contacting you at any time.
Depending on where you live, including California, the law may give you more rights over your information, and we'll honor the ones that apply to you. We may need to confirm who you are before we act on a request, so we don't hand your information to someone else.
Children's privacy
Our website is meant for adults arranging work on their homes and property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Keeping your information safe
We take reasonable steps to protect the information you share with us and limit who on our team can see it. No website or online service is completely secure, though, so please don't send anything through the form you'd want kept strictly private.
Changes to this policy
We may update this policy when our site, our tools or the law changes. The current version will always be on this page, and if we make a change that matters, we'll make it clear here.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (562) 249-2437 or reach us through our contact page. Tell us what you need, and we'll reply and handle it as quickly as we can.
You can learn more about who we are and how we work on our About page.
