Terms and Conditions

Effective January 1, 2026

Caliber Lakewood Concrete and Masonry, lakewoodconcreteandmasonry.com, hi@lakewoodconcreteandmasonry.com

Agreeing to these terms

These terms cover your use of this website and any estimate or work you get from Caliber Lakewood Concrete and Masonry. When we say "we", "us" or "our", we mean Caliber Lakewood Concrete and Masonry and our crew. When we say "you", we mean the person using the site or asking us about work on a property.

By using this site or asking us for an estimate, you agree to these terms. If you don't agree, please don't use the site. When we sign a written agreement or estimate with you for a specific job, that document controls the job wherever it differs from these terms.

What we do

We're a masonry contractor in Lakewood, CA, and we do concrete and masonry work for homes in Lakewood and the cities around it. That includes foundation repair, brick and chimney repair, tuckpointing, block and brick walls, retaining walls, pavers, walkways, stone and veneer work, fireplaces and outdoor kitchens. The home page lists our services, and our About page tells you more about who we are.

What you read on this site is general information about the trade and the kinds of work we do. It isn't an engineering opinion, a building code determination or advice about your particular property. We can only tell you what your job needs after we've seen it, and sometimes only after the work is open.

Estimates and pricing

We give free quotes on site, with no obligation. An estimate is based on what we can see and measure at the visit, along with the material prices at that time and the scope you and we agree on.

An estimate isn't a guarantee of the final price. If we find conditions we couldn't see when we quoted, such as hidden damage, poor soil, buried utilities or old work that has to come out, or if you ask for changes, we'll explain what changed and agree on the added cost with you before we do that extra work. An estimate stays good for the period written on it. After that, we may need to update it before we schedule the job.

Scheduling, delays and cancellation

We schedule work once you've accepted an estimate and any required deposit or paperwork is in place. Dates are our best plan, not a promise, because weather, material deliveries, permit and inspection timing and site conditions can all move a schedule. We'll tell you as soon as we know a date has to change.

If you need to cancel or move a scheduled job, please call us at (562) 249-2437 as early as you can. If you cancel after we've ordered materials that are special-ordered or can't be returned, or after work has started, you agree to pay for those materials and for the work done up to that point, unless your written agreement says otherwise. Nothing here limits any cancellation right the law gives you as a homeowner.

Payment

The payment schedule for your job, including any deposit and progress payments, is set out in your written estimate or agreement. Final payment is due when the work is complete, unless your agreement says otherwise.

If a payment is late, we may pause work until it's paid. We may also use any remedies the law allows to collect unpaid amounts, including those available to contractors who have improved a property.

Your part of the job

You agree to give us safe access to the work area and to tell us what you know about the property, such as past repairs, drainage problems and the locations of sprinkler lines, gas lines or other buried utilities. You're responsible for confirming property lines and getting any HOA approval the job needs, unless we agree in writing to handle it.

If information you gave us turns out to be wrong, or conditions you controlled get in the way of the work, any added cost or delay that results isn't our responsibility.

Our guarantee and what it doesn't cover

We're licensed and fully insured, and our work is backed by our satisfaction guarantee. If something about our work isn't right, call us and we'll come look at it. Any written warranty for your job is the one stated in your agreement, and it governs what's covered and for how long.

Masonry and concrete move with the ground and the weather. Unless your written agreement says otherwise, we don't warrant against hairline cracks from normal shrinkage or settling, color and texture differences between natural materials or between new and existing work, damage from earthquakes, soil movement, tree roots, standing water or poor drainage we didn't install, or damage from misuse, impacts, heavy vehicles or later work by others. Materials carry only their makers' warranties, which we pass along to you where we can.

Apart from the guarantee above and any written warranty in your agreement, our work and this website are provided as they are, without other warranties of any kind, to the extent the law allows.

Limits on our liability

To the extent the law allows, our total liability for any claim about a job is limited to the amount you paid us for that job. We aren't liable for indirect, incidental or consequential losses, such as lost use of your property, lost rent or the cost of staying elsewhere.

We aren't liable for anything you do based on the general information on this site, or for any outside website we may link to. Nothing in these terms limits liability that the law doesn't allow us to limit.

Resolving a disagreement

If you have a problem with our work or a bill, please talk to us first. Most problems get settled faster that way. Reach us by phone at (562) 249-2437 or through our contact page, and we'll work with you in good faith to fix it.

If we can't settle it between us, either of us may bring the matter in small claims court if it qualifies, or otherwise in the state or federal courts serving Los Angeles County, California. You and we agree to those courts for any dispute not resolved informally.

Governing law

These terms and any work we do for you are governed by the laws of the State of California, without regard to rules that would apply another state's law.

Using this website

The text, photos and other content on this site belong to Caliber Lakewood Concrete and Masonry or are used with permission. You may view them for your own use, but you may not copy, republish or sell them without our written permission.

We try to keep the site accurate and up to date, but we don't promise that every detail is current or error free, or that the site will always be available.

Changes to these terms

We may update these terms from time to time by posting a new version on this page. Changes apply from the time they're posted, but they don't change the terms of a written agreement you've already signed with us.

If one part of these terms is found to be unenforceable, the rest still applies. If you have questions about any of this, please get in touch and we'll explain it.